Privacy Policy
Reproductive Health Uganda (RHU) respects your right to privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, access our services, or interact with our programs.
We process personal data in accordance with the Data Protection and Privacy Act, 2019 (Uganda) and applicable data protection best practices.
By using this website or our services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We may collect personal and non-personal information when you interact with our website or services, including:
- Full name
- Email address
- Phone number
- Physical or mailing address (if applicable)
- Appointment or service-related information
- Donation or payment-related information (processed through third-party providers)
- Messages, inquiries, feedback, or form submissions
- Automatically collected data such as IP address, browser type, device information, and pages visited
2. How We Use Your Information
We use your information only for lawful and legitimate purposes, including to:
- Provide reproductive health information and services
- Respond to inquiries, requests, or appointments
- Process donations, registrations, or program participation
- Communicate updates, campaigns, or events where consent is given
- Improve our website, programs, and service delivery
- Meet legal, regulatory, and reporting obligations
RHU does not sell, rent, or trade personal information for marketing or commercial purposes.
3. Sharing and Disclosure of Information
We may share personal information only where necessary and under appropriate safeguards, including:
- With trusted service providers who assist in operating our website or services and are bound by confidentiality obligations
- With secure third-party payment processors for donation transactions
- Where required by law, regulation, or court order
RHU does not store credit or debit card details on its website or servers.
4. Data Protection and Security
We implement appropriate technical and organisational measures to protect personal data against loss, unauthorised access, alteration, disclosure, or destruction.
Access to personal information is restricted to authorised personnel who require it to perform their duties and are subject to confidentiality obligations.
5. Use of Cookies
Our website may use cookies and similar technologies to improve functionality, analyse traffic, and enhance user experience.
You can manage or disable cookies through your browser settings. Disabling cookies may affect certain website features.
6. Third-Party Links
This website may contain links to external websites or platforms. RHU is not responsible for the privacy practices or content of third-party websites. We encourage users to review the privacy policies of any external sites they visit.
7. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.
When personal data is no longer required, it is securely deleted, anonymised, or destroyed.
8. Your Rights
Under Uganda’s data protection laws, you have the right to:
- Access your personal data
- Request correction or update of inaccurate information
- Withdraw consent where processing is based on consent
- Request deletion of your personal data, subject to legal requirements
- Lodge a complaint with the relevant authority if your data protection rights are violated
9. Changes to This Policy
Reproductive Health Uganda reserves the right to update or amend this Privacy Policy to reflect legal, operational, or technological changes. Updates will be posted on this page with a revised “Last Updated” date.
